75 Comments
User's avatar
Patricia Leavy's avatar

Brooke, thanks so much for writing this. My books have been among those "back ordered" ever since August, which I've emailed my project manager about many times. It's extremely frustrating as I had added Bookshop buttons to my website for all my SWP novels. It's so counterintuitive to me. Don't they want our business? These days especially some customers are looking for an alternative to Amazon, but I can't keep their inactive buttons on my website forever. Thanks for all your efforts to rectify this!

Expand full comment
Brooke Warner's avatar

I believe they want our business, but they need to expand their systems to be inclusive of other distributors besides just Ingram. And/or fix their demand to allow fulfillment of backlist titles not to be solely driven by Ingram Wholesale.

Expand full comment
Francine Falk-Allen's avatar

Does Bookshop get some kind of extra kickback from Ingram? And is Ingram taking it out on us because we moved?

Expand full comment
Tzivia Gover's avatar

Same here, broke my heart to unlink from bookshop, but I had to so readers could buy my book. 😳

Expand full comment
Kathy Watson's avatar

Lordy, I love having a pit bull in my corner. Would really love to hear if Bookshop responds.

Expand full comment
Christy Warren's avatar

Holy smokes I love this and love you even more. Thank you thank you thank you for fighting for us. I’ve always said how remarkable you are - someone who’s dream it is to make other’s dreams comes true.

Expand full comment
Brooke Warner's avatar

Thank you, Christy. This means a lot to me.

Expand full comment
Julie Hatch's avatar

Thank you Brooke for being such a fearless leader, even through the trauma of infidelity.

Expand full comment
Barbara Linn Probst's avatar

Joining the others in saying. WOW. You are a warrior. Thank you for being there for us 300 percent.

Expand full comment
Tzivia Gover's avatar

I am in the same boat, as I am an author whose hybrid-published book is distributed by S&S. It broke my heart to stop linking my book’s “buy now” button to Bookshop and send buyers to Amazon instead. I’ve also lost sales at readings where the host linked to bookshop because of their support for indies—but ended penalizing authors like me. Thanks for fighting the good fight on this one!

Expand full comment
Susie Orman Schnall's avatar

Wow - brava Brooke! Thx for fighting for us!!! Hope this gets heard by the right people!

Expand full comment
Amy L Bernstein's avatar

You are a soldier on the front lines of a long and tiresome war. Authors should be grateful you are out there fighting for them!

Expand full comment
Nancy Chadwick, Writer's avatar

THANK YOU for staying on this!

Expand full comment
Wendy Correa's avatar

Bravo! and Wowza! and my book isn't even coming out until Fall 2025 but I am sooo glad you got my back Brooke! Thank you!

Expand full comment
Nancy G. Shapiro's avatar

Brava, Brooke!

Expand full comment
Beth Browne (she/her)'s avatar

Love this! Thanks for keeping up the good fight!! I am one of the customers who went elsewhere and would have been happy to wait if I'd known it was possible!

Expand full comment
Liz Kinchen's avatar

Brooke, I love your 'we can find a win-win here' stance. Your words are clear and strong, not whiney or vindictive, and so beautifully said. Thank you for fighting for us!

Expand full comment
Liza Achilles's avatar

Thank you for this insightful article! My book has been backordered at Bookshop for weeks, and it's driving me crazy. It must be a different problem, however, because my publisher uses Ingram. Somehow the books have not getting from my publisher to Ingram, though my publisher promises everything is fine. Two different people recently ordered my book from Bookshop because they love Bookshop so much, but they've been waiting forever. Meanwhile, people ordering from Amazon are getting my book immediately. I am also wondering whether to remove my links to Bookshop. 😭

Expand full comment
Brooke Warner's avatar

Driving me crazy accurately describes it, Liza. This is a truly solvable situation and I hope Bookshop will work to figure it out.

Expand full comment
Sue Fagalde Lick's avatar

Thank you, Brooke.

Expand full comment
Jill CampbellMason's avatar

Maybe this is yet another wake-up call for Indies to have alternatives? It's so challenging to figure out how and what and where...to publish and still to write at the top of the tier. This could be a no-brainer, but has become another beast altogether.

Thanks.

Expand full comment